Supply Chain Systems Manager

Chicago, Illinois | Full-Time

Job viewed116times

COMPANY OVERVIEW

Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods ("CPG") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.

MISSION STATEMENT

At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

JOB SUMMARY

Cresco Labs is seeking a Supply Chain Systems Manager. The Systems Manager is responsible for the overall effectiveness, adoption and performance of all supply chain applications while also serving as a primary Supply Chain point of contact for Cresco's Technology organization. The role includes closely working with the IT organization to monitor system performance and suitability to business needs and working closely with the Cresco Technology Team and external system providers to define ongoing support, system upgrades and functionality enhancements.

Successful application management requires a close and effective partnership with supply chain business partners and system users, management, Cresco Technology team and system providers. Supply chain applications include warehouse management system, fleet management system, purchase and pay system, ERP, and Master Data implementation. The manager is responsible for coordinating with and supporting Cresco's Technology organization in its system administration, maintenance, end user training, end user change requests and customizations and troubleshooting / issue resolution tasks.

CORE JOB DUTIES

System Manager responsibilities include:

  • Engage with business stakeholders and maintain positive relationships with critical business leaders across the Cresco Labs organization.
  • Own the portfolio of multiple supply chain applications to determine areas of improvements and gaps in Application support to then work on these with Cresco's Technology organization.
  • Work closely with the leadership teams of Cresco Supply Chain and Technology to prioritize efforts and leverage technology to support the supply chain business and enterprise financial objectives.
  • Ensure that communication with operational users is effective via regular meetings to review outstanding problems, initiatives to improve systems, increase utilization of system features and generally improve the effectiveness of systems.
  • Work with Cresco's Technology organization to develop, publish, and maintain a supply chain technology road map that reflects the dynamic business and technology needs of Cresco and its Supply Chain function.
  • Develop and maintain system user documentation and provide on-going training to the user community.
  • Prepare status reports and other ad-hoc reports and information to be distributed across the organization.

The ideal candidate will have a strong background in Supply Chain processes with experience in business process optimization and IT solutioning to include enterprise implementations across Supply Chain functions such as Procurement, Forecasting, Demand/Supply Planning, Sales, Finance, Order Fulfillment, Warehousing, Logistics, Transportation, Master Data Management and Business Intelligence / Data Analytics.

In addition, the ideal candidate will have a verifiable track record of successfully developing and maintaining relationships between functional teams and technology teams in a variety of operating environments.

REQUIRED EXPERIENCE, EDUCATION AND SKILLS

    • Bachelor's degree in Supply Chain, Business Administration, Engineering, or related field.
    • 6+ years' experience in Supply Chain systems management .
    • Proven experience and comprehensive understanding of enterprise supply chain systems and their implementation across multiple geographies within dynamic production environments.
    • Experience across multiple Supply Chain functions (Procurement, Forecasting, Demand/Supply Planning, Order Fulfillment, Warehousing, Logistics, Transportation, Master Data Management and Business Intelligence / Data Analytics) and the systems which support them.
    • Experience in the software development methodology lifecycle a plus.
    • Demonstrated success in managing change, projects and programs associated with supply chain technologies.
    • Track record of developing, managing and growing the relationship between functional teams and technology organizations.
    • Superior hands-on experience with Microsoft Office tools (Word, Excel, Project, PowerPoint, and Visio).
    • Analytical skills – demonstrated ability to critically evaluate information gathered from multiple sources in an effort to assess risk and reconcile conflicts.
    • Ability to multi-task in a fast-paced environment with impeding deadlines.
    • Excellent verbal and written skills and the ability to communicate effectively with all levels within the Cresco Labs organization.

ADDITIONAL REQUIREMENTS

  • Must be 21 years of age or older to apply
  • Must comply with all legal or company regulations for working in the industry

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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