Regional Retail Manager

Hanover, Massachusetts | Full-Time

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  • Bachelor’s degree in business or related field required.
  • 5-7 years’ experiencein retail store sales, operations, and leadership in a high-volume retail environment with at least 5 years of multi-store experience required. 
  • Strong personnel management and retail operations knowledge, including
    inventory control, loss prevention, retail POS systems, merchandising, customer 
    service and budget preparation. 
  • Solid business and financial acumen and reporting skills.
  • Demonstrated track record in driving revenue and increasing store productivity.
  • A high-touch, credible, visible leader who could establish instant credibility and inspire the team.
  • Strong strategic skills with financial planning and operational savvy.
  • Excellent oral and written communication skills.
  • Excellent people and organizational skills.
  • Team player with the ability to gain consensus through collaboration and open dialogue.
  • A sense of urgency, high energy, and hands-on approach.
  • Frequent travel within MA is required.
  • Must be 21+ and comfortable submitting to a background check.

Primary Duties and Responsibilities:

  • Provides operational leadership to multiple dispensaries, with a strong understanding of the market and patient needs, as well as anticipating future needs.
  • Work closely with cultivation and manufacturing to ensure proper inventory planning.
  • Maximizes retail productivity, sales and profit, while ensuring that standards of service excellence are continuously met and improved upon.
  • Work closely with corporate Curaleafto implement and drive brand initiatives, including overseeing the customer experience of the brand and community/patient/physician/governmental outreach within this channel.  
  • Proactively collects voice of the customer feedback and uses feedback to implement new product offerings and assist in identifying trends and opportunities.
  • Ensures a world-class experience exists for our patients. 
  • Understands and remains current on market demand for product offerings and ensures dispensary teams are trained to meet patient needs.
  • Creates an environment in which a personal, customer-focused, and service-oriented mentality is standard. A critical element of the role will be to ensure that the environment and patient experience reflect Curaleaf’s vision and values.
  • Interacts closely with the Curaleaf’scompliance team to ensure all dispensaries and personnel follow State regulations, in all operations, processes, inventory management and protocol. 
  • Continuously improves operational performance in the business while considering consistency in operational processes, and the needs of the organization.
  • Drives and influences productivity and cost saving opportunities in all operational components.
  • Cross functionally collaborates on product design, development, packaging and other channels to ensure the product meets the needs of the stores and continues to drive overall brand strategies.
  • Delivers Curaleaftraining and reinforces service, product, operations and management expectations through training and development of store teams.  
  • Maintains a presence in the field in order to effectively coach and support dispensary teams. Ensures operational priorities, processes and procedures are communicated, understood and executed consistently across all locations.
  • Provides financial budgeting, forecasting and reporting.
Curaleaf Holdings, Inc.
Curaleaf Holdings, Inc.
HQ: Wakefield, Massachusetts

  • Salary
  • Career Level
  • Degree
  • Experience
  • Job Type
  • Attractive
  • Mid-Senior Level
  • Bachelor's Degree
  • 3-6 Years
  • Full-Time
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Hanover, Massachusetts
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