COMMERCIAL SERVICE REPRESENTATIVE

Denver, Colorado | Full-Time

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Essential Duties and Responsibilities:

  • Supports Commercial Account Managers (CAMs)
  • Constant communication with the customer regarding their orders
  • Track Commercial orders that have been purchased
  • Streamline vendor information concerning; ETA, Tracking Shipments, backorders, Commercial returns (“RMAs”) related to shipping (damage in transit, product failure, return to stock, short ships)
  • DDI Software: Enter Tracking Information on Sales Order, Receiving Inventory for Drop-Shipments, Processing Payment for Orders, Send invoices and receipts to customer
  • Reports: Commercial Open Order Reports, Shipping Error Reports,
  • Quoting Assistance for CAMs
  • Resolve customer complaints by investigating problems, developing solutions, and making recommendations
  • Send promotional GrowGeneration emails to Commercial Customers
  • Contribute to the team effort by accomplishing tasks given for the greater good

 

Requirements:

  • Moderate level of experience using MS Excel
  • Work experience using MS office tools (Outlook, Word, Share Point, Skype)
  • Work experience using QuickBooks POS
  • Critical Thinker: Ability to quickly learn and become a solution provider through
  • Excellent communication skills
  • Excellent team collaboration skills (teamwork, respectful, dependable)
  • High level of detail and accuracy
  • High level of written and verbal communication

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Compensation includes a salary commensurate with experience, participation in group health and dental insurance plans upon eligibility, employer match in a company sponsored 401(k) plan, expense account, paid time off and more.

 

GrowGeneration is one of the largest retailers of hydroponic products in the United States and is engaged in the business of marketing and distributing horticultural, organics, lighting and hydroponics products, including lighting fixtures, nutrients, seeds and growing media, systems, trays, fans, filters, humidifiers and dehumidifiers, timers, instruments, water pumps, irrigation supplies and hand tools.

 

Salary: $38,000/year

GrowGeneration
GrowGeneration
HQ: Denver, Colorado

GrowGeneration is a network of hydroponic retail stores that provide indoor and outdoor gardeners with personalized shopping experiences.

  • Salary
  • Career Level
  • Degree
  • Experience
  • Job Type
  • Attractive
  • Mid-Senior Level
  • Degree Preferred
  • 1-2 Years
  • Full-Time

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