Assistant Store Manager

Toronto, Ontario | Full-Time

Job viewed90,161times

Assistant Store Manager

Reports To

Store General Manager


Cannoe cannabis shops have a simple approach - have great people help customers buy great cannabis. Our small team is growing, and we want to bring in amazing people to help us on this mission.

Our team comes together with shared values of humility, individuality, empathy and accountability. If there is something on the ground, we pick it up. If someone needs help, we step up. If something isn’t right, we speak up. If the solution needs support, we team up. Every day, we show up.

Is this the kind of environment you would like to lead in? Are you a supportive team developer that gets a charge out of helping others grow? If you are the kind of person that likes to share their experience, ask questions, and roll up your sleeves, we would love to meet you.

What You Will Do

Responsibilities will include, but are not limited to, the following:

  • Effectively Open, Close, and Operate the store as per posted Operating hours
  • Interview, recruit, train and coach store associates, with a focus on their development
  • Evaluate and take action to improve team morale by creating a supportive employee and guest centred environment
  • Support sales, staffing and operational budgets and plans to ensure profitability
  • Actively look for ways to improve performance and guest service standards
  • Share Best Practices with colleagues and other store GMs to increase performance levels and guest satisfaction
  • Support store inventory counts, and maintenance of variance and shrinkage targets
  • Support the accurate and efficient maintenance of assigned records, Company funds and property in accordance with Company and Government policies, procedures, and regulations
  • Maintain a working knowledge of all statutory regulations affecting health and safety, and ensure that any safety hazards are identified and rectified
  • Understand and effectively follow all Cannoe values, policies and procedures
  • Understand and effectively follow all Government regulations, policies and procedures



The Ideal Candidate WillKey Qualities:




  • Embody and role model Cannoe’s culture
  • Promote, enhance, and protect the Cannoe brand
  • Have passion for the cannabis industry and be knowledgeable with regards to cannabis products and the cannabis retail landscape
  • Have passion for leadership and development of others
  • Be open-minded and results oriented




  • 1-2+ years of leadership experience managing in retail or hospitality
  • Cansell and Retail Manager license in place or ready to be acquired
  • Post-Secondary education, in business and/or hospitality preferred
  • Experience in all aspects of customer service and people management
  • Demonstrated ability to lead and work as part of team
  • Strong working knowledge of retail industry principles, methods, practices, and techniques
  • Ability to supervise employees
  • Ability to analyze and interpret the needs of customers and offer the appropriate options, solutions, and resolutions required
  • Exceptional conflict resolution, negotiation, and objection handling skills
  • Strong interpersonal skills
  • Proven experience in training, coaching, and mentoring employees
  • Ability to effectively communicate both verbally and in writing
  • Ability to coordinate and conduct training
  • Required to work flexible hours inclusive of evenings and weekends
  • Knowledge of Microsoft Office Suite

Working Conditions



  • Some travel may be required
  • Ability to attend and conduct presentations
  • Standing for extended periods of time
  • Manual dexterity required to use desktop computer and peripherals
  • Extended hours as required


  • Salary
  • Career Level
  • Degree
  • Experience
  • Job Type
  • Attractive
  • Full-Time
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