Director of eCommerce

San Francisco, California |

Job viewed91times

We recently launched our first foray into DTC with  The program is off to a great start and we are now looking for an experienced professional to manage and grow this strategically important initiative.  This will be a core responsibility of the person in this role.


The world of cannabis is always changing, this is especially true in regards to how brands and products live and operate in digital ecosystems so the responsibilities in this role will also change and grow based on business needs, priorities, and evolving access to new and traditional online platforms. Here are some key responsibilities and initial projects:


As the Kiva eCommerce Manager, you will…


Management of the entire Kiva digital ecosystem including website, eCommerce, email, CRM, and third party marketing platforms

Develop and manage the growth strategy for Kiva’s direct to consumer eCommerce portal

Day-to-day management of eCommerce site operations including, but not limited to content updates, promotion execution, and product updates and launches.

Day-to-day management, optimization, and reporting of the main Kiva site

Develop and execute Kiva’s e-mail marketing strategy including leading RFP to identify which platform to use, how to segment and grow the database, and how/when to engage each segment

Working closely with Kiva’s internal creative team to ensure email marketing campaigns are optimized to increase engagement metrics

Test and learn multiple digital marketing tactics that lead to a handful of efficient tactics we support with additional budget

Create and tracking major digital metrics and KPI’s, building reports to give cross functional and senior management visibility into digital performance and regularly express insights and optimizations to stakeholders


What we are looking for...


Candidates should be proficient in a wide variety of digital marketing tools, with competencies including, but not limited to: Google Analytics & Reporting, A/B testing & Optimization, Email Marketing, SEO, and Content Strategy. You will be active in website maintenance and optimization, and you will manage the customer database and reporting.

3+ years of relevant eCommerce-focused platform management and digital marketing experience

2+ years of email marketing or relevant experience

Strong knowledge of website analytical tools such as Google Analytics and Google Search Console

Previous cannabis experience a plus, but not required

Ability to multitask and handle problem resolution, comfortable working under pressure to meet established deadlines

Strong personal skills including managing people and building relationships

Must be detail oriented, self-starter and comfortable taking initiative, as well as capable of producing high quality results on a sustainable basis

Hands-on approach to business. Very flexible and not reluctant to “roll up their sleeves” and get involved in all aspects of the business.

Kiva Confections provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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Kiva Confections
Kiva Confections
HQ: San Francisco, California

KIVA Confections creates cannabis infused confections and is one of the most recognized cannabis companies in California.

Company size: 250

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